This is a go, go world we live in and it seems that no one has the time to sit down and listen. In the world of retail, especially in the stores where the check you bring home is driven by commission, you often find yourself pressured by a fast talking salesperson who only wants to close the deal and move you out, looking for the next fresh kill. They don’t seem to have the time to really discuss your furniture needs with you. They cut you from the herd around the sofas and suddenly, that is what you have bought. You walk out of the store in a daze, clutching your receipt and not sure what happened.
You get home and realize that they are about to deliver a sofa that you do not really need or have the room for. You didn’t walk into that store or any of the furniture stores Northeast Ohio has to offer looking for a sofa in the first place. What you wanted was a side table. Now you do not have a side table but you have an extra sofa. You were rushed and overwhelmed by a professional sales closer. It happens to many people.
Quality Over Quantity
In some furniture stores, it is probably a good idea for the salesperson to go ahead and choose to use these types of heavy handed tactics for a number of reasons. Is it fair to do so, and is it legal? Should they get away with treating their customers this way? It is technically legal, but not at all fair. They should not be treating their customers this way; however in a business that is often driven by profit over profession and quantity of sales over quality, it is the name of the game.
You often find these kinds of slick sales staff trying to talk the vulnerable and the impulsive shopper into a more expensive purchase than they want, need or can afford. People will walk in to window shop and walk out later with a roomful of furniture they did not plan for. The sales staff doesn’t even know if this stuff will look good in that room, if it will fit in with the décor or the lifestyle, and what’s more, they just do not care. They get their name on that commission slip and that is all that matters to them.
While the staff at Maibach’s Home Furnishings need to make a living, too, they do not need to sell furniture that is not needed to every customer. They do not need to use high pressure sales techniques to get a deal made. They can rely on the quality of the furniture and the knowledge that everyone in the Northeast region of Ohio knows where to come for the best furniture and the largest selection. They come here to Maibach’s Furniture.
